After turning 16, RA citizens may voluntarily acquire an identification card, which serves as a document confirming their identity and citizenship and is intended for use within the territory of the Republic of Armenia. The identification card is issued with a validity period of 10 years.

To acquire an identification card, the applicant shall personally come to the preferred subdivision of the Ministry of Internal Affairs’ Passport and Visa Department. Service is provided through a hybrid model—either by online appointment or walk-in (“live queue”).

An identification card shall be exchanged in the following cases:

• its validity period has expired,
• the citizen has changed personal data recorded in the State Population Register that are included in the identification card (except for the permanent place of residence address),
• the identification card contains incorrect data,
• the identification card has been lost,
• the citizen has expressed a wish to exchange it.

   To exchange an identification card, it is necessary to come in person at the preferred subdivision of the Migration and Citizenship Service of the Ministry of Internal Affairs.